Description

Key Differentiator

GIS is a high-tech, high-touch organization that has received numerous recognitions for outstanding service and achievements as a leading provider of recruiting, screening, hiring and onboarding solutions. With our full spectrum of services, backed by knowledgeable and dedicated account teams, GIS is simply the best choice when it comes to getting the advanced valuable products and services you need to maximize your hiring strategy. Client Service GIS has been recognized throughout the industry by both clients and top HR organizations as a leader in customer service-based program management. While GIS offers superior technology, it is our consultative approach to service that sets us apart from the competition. GIS’ dedicated account manager approach ensures your organization is handled by individuals intimately familiar with your organization from start to finish throughout our internal processes. This means that you’ll talk to a live person that already knows your name every time. Our operations, development, and quality assurance teams are divided by client, not just task, to ensure that your organization’s processes are being adhered to at all stages of the process. Our Account Managers are empowered to resolve your issues quickly, giving you direct access to executive management to ensure any issues are resolved promptly and properly. Our mission is to empower our customers to build their ideal workforce utilizing all that we offer: the power of our advanced technology blended with the human expertise necessary to recruit, screen, hire and retain the best employees possible. GIS acts as a partner, not a vendor. Our goal is to form a lasting and beneficial relationship geared towards meeting your challenges with you head on. Many of our most popular services have been developed with input from actual clients, not just analysts. We know that offering superior services with industry-leading turnaround time isn't enough, and because our clients' suggestions are so important to us, we have rejected the "call-center approach". Instead, we have dedicated account teams, direct access to executive management, and after-hours support, all to ensure we provide the attention and sense-of-urgency that can be expected from GIS as a true partner. Quality Assurance Through our internal Quality Assurance & Compliance Teams, we go to extensive lengths to ensure we provide you the most accurate and high-quality products using compliant processes in effect throughout our organization. Our workflow pool is client-driven, not task driven, so your account will always be handled by individuals intimately familiar with your unique processes and specifications. Continuous process improvements, rigorous internal audits, and the best data sources all fuel our ability to boast a 97% client retention rate. Configurability Our approach to configurability doesn't stop with our technology. With clients in industries as unique and diverse as Retail, Government, Financial Services, Healthcare, Airlines, and Telecommunications, we've learned to turn on a dime when it comes to our implementation and training methods. At GIS, one size does not fit all. From account-specific guidelines, to ordering and reporting options, to client-branding capabilities, you can be confident that your program will match your organization's unique needs and requirements. Technology Our wide array of solutions can all be accessed through one; simple-to-use platform built in-house that features complex reporting tools, enforced hierarchy/viewing rights, and policy management. We are HR-XML compliant, and to date have completed over 100 unique business integrations with numerous third-party and home-grown systems. Our physical, data, and database security methods are among the most secure in the industry, meeting the needs of clients in even the most highly-regulated sectors.