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Vendor Selection

22
August
2011

HR Technology Selection

The Ultimate Goat Rodeo

HR Technology Selection

Have you ever participated in a technology selection project for Human Resources? Whether it's applicant tracking, performance management, core HRIS, or any other variety - it is almost always a horrible experience. There is something about the combination of internal politics and the competition between vendors that always turns it into a f**king goat rodeo. And it gets even worse when the opinions of a consultant get in the mix.

Written by: Ed Newman Categories: Vendor Selection

29
August
2011

The Devil You Don't Know

Sometimes it's your safest bet!

The Devil You Don't Know

Over the last twenty years I have lead, participated in, or observed more than 100 HR Technology vendor selection projects.  These projects have the tendency to get ugly especially when there are internal politics. Most of the time it's the Human Resources function against IT, but the battle lines can also emerge between the business units.

Categories: Vendor Selection

09
September
2011

The 80% Rule

Why Prioritization Matters

The 80% Rule

When a company initiates a process to select a new technology platform there is an internal discussion that sounds something like this: "We are not looking for the Cadillac, we can get by with a Toyota.....We just don't need all the bells and whistles, we'll never use all that functionality.  If it meets 80% of our requirements we will be just fine."

Categories: Vendor Selection

04
October
2011

HR Buys Technology Like a Gym Membership

HR Buys Technology Like a Gym Membership

During the HRevolution gathering on Sunday I was in a session to discuss the role of Human Resources with respect to Technology. The conversation covered a lot of ground but primarily focussed on the pain.

Categories: Vendor Selection

14
October
2011

Pushing Water Uphill

The truth about making a business case

Pushing Water Uphill

I have been involved as a consultant in more HR technology selection projects than I care to count. The main reason companies engage consultants to assist with this process is because it's a big investment. Big enough that nobody wants to get it wrong. The consultant is sort of an insurance policy, the outside expert who will make sure we don't drive into the brick wall.

Categories: Project Management, Vendor Selection

08
November
2011

Selecting a Talent Management Technology Vendor

It's not just about the features and functions

Selecting a Talent Management Technology Vendor

If you are in the market to buy a new Talent Management Technology product, there is no shortage of advice on how you should conduct your selection process. I know this because I am one of the people who used to preach "best practices" vendor selection methodology.

Written by: Ed Newman Categories: Vendor Selection

10
November
2011

Beware the Customer Testimonial

Caveat Emptor

Beware the Customer Testimonial

When I was the manager of recruiting operations for a large government contractor, my role included maintaining the relationship with our ATS vendor. At first it was an ugly relationship. We had so many technical problems the system was randomly crashing in the middle of the day. If I wasn't on the phone yelling at someone, I was writing a nasty email with copies to all the bosses.

Categories: Vendor Selection

21
November
2011

Buying Talent Management Technology

It can be a like playing 3 Card Monty!

Buying Talent Management Technology

Earlier this year I was participating in an industry event and a sales executive for a Talent Management Technology vendor was telling the story about how he had won a big deal. Part of the story included how much better off the client would be on the new platform and all of the reasons the old system was not a good fit. We heard things like configurable vs. customization, user experience, and customer support.

But when asked "what were the reasons they selected the other vendor in the first place?" we found out something ironic.

Written by: Ed Newman Categories: Vendor Selection

15
December
2011

Five Reasons You Might Need a BS Meter

Five Reasons You Might Need a BS Meter

I don't think it is exclusive to the Talent Management Technology industry. You should probably make sure you have a good bullshit detection meter for most aspects of life. But when it comes to buying and selling technology, it is an absolute necessity.

Written by: Ed Newman Categories: Vendor Selection

17
February
2012

Surviving the Acquisition of your TM Provider

A Guide to Managing Changes and Fears

Surviving the Acquisition of your TM Provider

Up until last week, you were living in bliss. Last year, you convinced your leadership team to purchase a full talent management suite to streamline hiring, onboarding, performance review and learning management across every department. And then it happened. Your beloved talent management provider was acquired.

Written by: Kyle Lagunas Categories: Industry Trends, Talent Management Suites, Vendor Selection